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How We Can Help

If you need extra support at school to learn things, this means that you have Special Educational Needs. Your thoughts about your school support and how to make it work best for you, are really important.

If you want to talk more about what it means to have special educational needs or to talk about the support you get at school we are here to help you. We can talk to you about what is working or what is not working and what might make it better. We can help you to share your views with your school.

Your parents or carers will have the power to make decisions about your education until you are 16, but how you feel is important and you have the right to have your views heard.

When you contact us at, Bracknell Forest Information, Advice and Support Service, we will do our very best to listen to you. We might ask you a few questions. It won’t matter if you don’t know the answers. We will try our best to answer your questions. If we don’t know all the answers straight away we will work together to find them out. It is really important to us that your voice is heard.

Introducing Karen


Hello. My name is Karen and am the Child and Young Person’s Case Worker at Bracknell Forest IASS.

My Job

I work for Bracknell Forest Information, Advice and Support Service (BF IASS).

I give information, advice and support to children and young people who need extra support when they are learning.

I talk to children and young people face to face, over the phone or by email.

How to contact me:

Email: SEND.support@bracknell-forest.gov.uk

Telephone: 01344 354011